A trans inmate has won a complaint after being unable to order a pair of size 10 women's shoes at a men's prison.
The unusual case was one of several successful grievances uncovered through a Freedom of Information request examining complaints made to the watchdog between 2023 and 2024.
In another case, a deaf inmate received a refund for a TV without subtitles, despite using the set primarily for gaming.
A third inmate won a complaint after being served porridge without milk at weekends.
A stock image of a prison officer
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The Prisons and Probation Ombudsman ruled against jail bosses for providing only water with breakfast oats on Saturdays and Sundays.
An £8.22 reimbursement was granted to another prisoner who challenged being charged for a replacement kettle.
The FOI probe revealed the watchdog upheld 21 complaints over a one-year period, The Sun has revealed.
Nine of these successful grievances related to accommodation issues.
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A prison officer watches prisoners as they collect their medication | GETTYA further eight complaints concerned equality matters.
Four upheld cases involved food-related disputes.
Kevin Moore, retired Detective Chief Superintendent and former Head of CID at Sussex Police, condemned the rulings.
He told The Sun: "As someone whose job it was to keep serious criminals off the street in order to keep the public safe, this makes my blood boil."
Prison guard in a prison
| PAMoore added: "This is just so typical of today's 'woke' society now impacting on the so-called rights of prisoners who are supposed to be locked up as a punishment."
"I accept that prisoners have rights but to me, this is stretching these to the limits."
GB News has approached the Prisons and Probation Ombudsman for comment.